Privacy Policy
At QDesignStudio, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services.
1. Information We Collect
We may collect the following types of personal information from clients and visitors:
- Contact Information: Name, email address, phone number, and location.
- Project Information: Details about your design requirements and preferences.
- Payment Information: Payment method details (note that we do not store full payment card numbers).
- Technical Information: IP address, browser type, and usage data when you visit our website.
2. How We Use Your Information
We use the collected information to:
- Communicate with you about your project and respond to inquiries.
- Process payments and manage project billing.
- Deliver and improve our graphic design services.
- Provide customer support and handle requests or complaints.
- Maintain records for legal, accounting, or business needs.
- Send updates or promotional information about our services (if you’ve opted in).
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your information with third parties in the following cases:
- Service Providers: We may share data with trusted third-party vendors who assist in providing services, such as payment processors or email providers.
- Legal Compliance: We may disclose information if required by law or in response to legal processes to protect our rights and comply with a judicial proceeding.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets.
4. Data Security
QDesignStudio is committed to securing your data. We employ various measures, including encrypted storage and restricted access, to protect your personal information. However, please note that no online transmission or storage method is completely secure.
5. Data Retention
We retain personal information as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have the following rights concerning your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You may request the deletion of your data, subject to legal requirements.
- Data Portability: You can request a digital copy of the data we’ve collected about you.
- Opt-Out: You can opt-out of promotional communications by contacting us or using the unsubscribe link in our emails.
To exercise these rights, please contact us at help.qdesignstudio@gmail.com.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve user experience and understand website usage. You can adjust your browser settings to refuse cookies, though some features of our website may not function correctly without them.
8. Changes to This Privacy Policy
QDesignStudio reserves the right to modify this Privacy Policy as needed. We will post any changes on our website with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: help.qdesignstudio@gmail.com
- Phone: 037-04029220
- Address: Layyah, Pakistan
Thank you for trusting QDesignStudio with your information. We value your privacy and are committed to providing a safe and secure experience when using our services.