Frequently Asked Questions (FAQ)
Location: Layyah
Phone: 0337-04029220
Email: help.qdesignstudio@gmail.com
General Information
1. What services does QDesignStudio provide?
QDesignStudio specializes in graphic design services, including logo creation, brand identity, business cards, brochures, social media graphics, packaging design, and more.
2. Where are you located?
Our studio is located in Layyah, Pakistan. We work with clients both locally and internationally through virtual consultations.
3. How can I contact QDesignStudio?
You can reach us at 0337-04029220 or via email at help.qdesignstudio@gmail.com for inquiries or project discussions.
4. What are your hours of operation?
We operate Monday to Saturday from 9:00 AM to 6:00 PM and are closed on Sundays.
5. How can I start a project with QDesignStudio?
To get started, contact us by phone or email. We’ll discuss your requirements and provide a proposal outlining the next steps.
Services and Offerings
6. Do you offer custom logo design?
Yes, we create unique logos tailored to each brand’s identity. Our goal is to help you stand out with a memorable logo.
7. What kinds of designs do you create for social media?
We design social media graphics for platforms like Instagram, Facebook, and Twitter, including posts, stories, banners, and ads.
8. Do you provide services for both digital and print design?
Absolutely! We design for both digital and print formats, such as brochures, flyers, business cards, and online graphics.
9. Can you help with rebranding?
Yes, we offer rebranding services to give your business a fresh, updated look. This includes logo updates, color palette adjustments, and more.
10. Do you offer package deals or bundled services?
Yes, we offer bundled packages for comprehensive projects like brand identity kits. Contact us for pricing and details.
Project and Process
11. How long does a typical project take?
Timelines vary based on project complexity. For example, logo designs usually take 3-5 business days, while complete brand identity projects may take a few weeks.
12. How many revisions are included in the service?
We generally include a set number of revisions, which will be clarified before the project begins. Additional revisions may be available if needed.
13. Can I make changes to my project once it’s started?
Yes, project adjustments can be made; however, they may affect the timeline and pricing. We’ll inform you of any changes in advance.
14. Do you offer rush services?
Yes, we can accommodate tight deadlines for certain projects. Rush fees may apply, depending on the project requirements.
15. Will I have full ownership of the designs?
Upon final payment, you will have full ownership of the designs. We retain the right to showcase the work in our portfolio unless requested otherwise.
Payments and Policies
16. What payment methods do you accept?
We accept online payments and bank transfers. Payment details will be provided upon starting a project.
17. Is a deposit required to start a project?
Yes, a 50% deposit is typically required to begin. The remaining balance is due upon project completion.
18. Do you offer refunds?
Due to the customized nature of our work, refunds are generally not provided. However, we strive to ensure satisfaction and will work with you to address any concerns.
19. Are there discounts for bulk projects?
Yes, we offer discounts for bulk orders and recurring clients. Contact us to discuss options for long-term partnerships.
20. Do you have a cancellation policy?
If you need to cancel, please inform us as soon as possible. Cancellations after the project begins may result in partial charges based on work completed.
Technical Questions
21. What software do you use for designing?
We primarily use Adobe Creative Suite (Photoshop, Illustrator, and InDesign) to deliver professional-quality designs.
22. Will I receive editable source files?
Editable source files can be provided upon request and may incur additional fees, depending on the project.
23. Can you provide guidance on printing files?
Yes, we’ll ensure your files are print-ready, with specifications tailored for your chosen printer or format.
24. Do you offer consultation services?
Yes, we provide consultations to help clarify your design needs and set project direction. Contact us to schedule a session.
25. Can QDesignStudio update my existing designs?
We’re happy to update or enhance existing designs to align with your current brand direction or aesthetic preferences.
If you have further questions or need assistance, feel free to contact us at 037-04029220 or help.qdesignstudio@gmail.com. We’re here to help bring your design ideas to life!